Shipping Policy
Shipping Policy
Thank you for choosing Trueform. Please take note of our shipping policy.
Shipping Cost :
United States Free shipping on orders over $50, Flat rate of $6.99 for orders under $50
United Kingdom Free shipping on orders over $50, Flat rate of $5.99 for orders under $50
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Processing Time:
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All orders undergo a processing time of 1-3 business days before being shipped.
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All orders undergo a processing time of 1-3 business days before being shipped.
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Mapping for Some Products:
- Certain products may undergo mapping, a process that takes up to 5 business days, mainly for high-demand SKUs that may run out of stock quickly at our main warehouse.
- Certain products may undergo mapping, a process that takes up to 5 business days, mainly for high-demand SKUs that may run out of stock quickly at our main warehouse.
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Shipping Duration:
- Shipping times vary between 6 to 12 business days, depending on the carrier.
- You will receive a tracking number once your order is processed.
- For inquiries or concerns, contact us at support@trueformwear.com.
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Lost or Undelivered Orders:
- We are not liable for lost or undelivered orders by your local carrier.
- If notified of "unable to deliver," we will inform you and offer support.
- It is the customer's responsibility to liaise with your local carrier for resolution.
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Incomplete or Incorrect Addresses:
- We do not take responsibility for undelivered orders due to incomplete or wrong addresses.
- Customers must provide accurate shipping details, and address changes must be communicated within 24 hours of order placement.
Contact Us
Email : support@trueformwear.com
Phone: 0625197314 (Under Maintenance)
Address : 1500 NW North River Dr
Miami, FL 33125